LUMYSA | Delivery
Delivery Policy
Warehouse Locations Our warehouses are strategically located to ensure efficient order processing and delivery:
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Spain and Netherlands for European orders
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New York for North American orders
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Hong Kong for Asian orders
Order Dispatch and Delivery Times
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European Destinations: Orders are dispatched to carriers within 72 hours. Delivery typically takes 4-6 business days. For Europe, we use GLS and other reliable postal services.
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North American Destinations: Delivery takes 3-7 business days from our New York warehouse.
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Asian Destinations: Delivery times range from 4-14 business days, depending on the dispatch location (Hong Kong or another warehouse).
Shipping Costs
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France and Belgium: Free delivery on all orders.
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Other European Countries: Shipping fees start at €8.95 and may vary depending on the number of products, total weight, and destination.
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North America: Shipping fees are €6.95.
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Asia: Shipping fees are €12.95.
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Middle East and Africa: Shipping fees will vary based on the destination and order details.
Order Tracking Once your order is dispatched, you will receive a tracking number to monitor the status of your shipment. Please note that delivery times may vary based on the destination and local postal services.
Contact Us If you have any questions or issues regarding your delivery, please contact us:
Email: support@lumysa.com
Phone: +123 456 7890
Address: 60 Rue François 1er, 75008 Paris, France